Influence uses cookies to give you the best experience. If you continue to use our site, we will assume that you agree to the use of cookies. Learn more

Insight:

Can a digital tool increase team performance and well-being?

Summary
  • The Swedish public sector is troubled with high rates of sick leave and employee health problems. Research findings suggest that teams usually perform poorly when coordinating and integrating their knowledge. We want to address these issues and have together with Stockholm School of Economics developed a digital tool to increase team’s Collective Intelligence. Our initial results show that the digital tool increases performance with 15% (according to observers) and 78% of users would recommend the tool to a colleague or friend. Our next research focus is to study how Collective Intelligence not only increases team performance but also well-being in the Swedish public sector.

Our latest research indicates that team performance can be improved by a digital tool based on the research of Collective Intelligence and Debriefs. We have started a new research project to study how an app not only increases team performance but also its well-being.

“We want to address these issues and build a sustainable workplace for the social progress of society.”

For today’s organizations to thrive, hundreds of specialized people need to exchange ideas and knowledge to deliver on expectations.1 We are more dependent on each other today than ever before which highlights a significant issue in many organization – the ability to collaborate. Collaboration is a strategic activity for organizations to coordinate and integrate knowledge. Unfortunately, various research suggests that teams and employees are at a breaking point suffering the effects of stress and burnout because of collaboration overload.2 The Swedish public sector is at the same time troubled with high rates of sick leave and employee health problems.3 At Influence, we want to address these issues and build a sustainable workplace for the social progress of society. Therefore, we have together with the Stockholm School of Economics developed a digital tool to increase team performance and well-being. Our initial results show that the digital tool increases performance with 15% (according to observers) and 78% of users would recommend the tool to a colleague or friend. Our next step is to study how Collective Intelligence not only increases team performance but also well-being in the Swedish public sector. The research will take place on selected organizations in the Swedish public sector and starts in autumn of 2019.

“Managers and employees spend 50% more time on collaborative activities today than 20 years ago.”

Managers and employees spend 50% more time on collaborative activities today than 20 years ago.4 At the same time, we know that there are costs connected to teamwork. Basically, just because we are humans and we lose out on efficiency and performance – watch this. For this reason, it becomes interesting to study how we can increase the quality of collaboration by using a digital tool. From research we know that debriefs help teams improve effective collaboration. A debrief is a session where team members structurally reflect on their teamwork, their results and how it can be developed – we call them “boost sessions”. Our new study consists of 8 boost sessions that teams perform once a week for 8 weeks. Each 45-minute boost session is organized to increase the team’s collaboration skills and Collective Intelligence. We believe that the quality with which teams use the tool, talk and listen to each other, are what really decides the level of their improvement. We are confident and committed to see the results of how an app not only increases team performance but also well-being.

If this sounds interesting, please contact Alexandra Lindahl for questions regarding the new study on performance and well-being.

"We are confident and committed to see the results of how an app not only increases team performance but also well-being."

References

1. Malone, Laubacher & Johns. (2011). The Big Idea: The Age of Hyperspecialization, HBR

2. Cross, Rebele & Grant. (2016) Collaborative Overload, HBR

3. Lidwall, Ulrik. (2018). ”Storlek på arbetsplatsen påverkar sjukfrånvaron mer än driftsformen – Sjukfrånvaro, sektor och företagsstorlek.” Försäkringskassan, Korta analyser 2018:1

4. Cross, Rebele & Grant. (2016) Collaborative Overload, HBR

August Maniette